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The Association Expert

Wendy Marshall, Past Co-President, Association of Day Care Operators of Ontario

Thank you for your vision, leadership and hard work in developing and coordinating the extensive network of expert suppliers that keeps our association running smoothly. Working with great people and great companies, who always put our members' interests first, makes it easy to be successful.

Doug Armstrong, President, Armstrong Moving & Storage Ltd.

We have collaborated on a wide variety of marketing, documentation and leadership-related projects, including client and member communications, technical literature, speeches and supplier management and transition processes. Our account representative has the unique ability to take an idea or concept, analyze and develop it, express it so that it is easily understood by others, and then make it a reality. This is a rare skill and the end product is always consumer-friendly, with key messages that resonate with the audience.

One of the things I’ve appreciated most is the attention she pays to establishing a supportive environment for creativity and the refinement of ideas. She grasps the big picture quickly then asks direct and relevant questions that prompt you to clarify your thinking even further, enabling everyone around the table to focus on the task and what it will take to get the best result. This process inspires tremendous confidence.  

My experience is that she consistently finds high quality suppliers, engages them in achieving your goals and keeps projects moving forward. She is readily accessible, deals with urgent items quickly and has a great command of technology. There is always a sense of “mission accomplished!”

Tammy Ferguson, Past Executive Director, Early Childhood Community Development Centre

Our account representative served as our organization's Communication Consultant for 15 years, during which time she helped us earn our record for innovation, entrepreneurship and strategic position. She brings social entrepreneurship to the next level. She has supported the development of the organization's strategic plans, and developed numerous marketing and communication plans and products that have markedly increased sales. She has also written numerous articles, speeches and reports on various topics that have always won expert compliment. The hallmark of the company's character is honesty, authenticity and integrity of thought. They approach any analytical task with an exacting eye that is objective, thorough and meticulous. Our account representative is enjoyable to work with, dependable, and extremely competent, strategic and innovative.

Ian Lawrence, CEO, Strategem Group/C Me Direct

This company's approach and methodologies will dramatically improve any organization facing the challenges of growth, budget restraint and the need to continually enhance services. Our account representative has the singular ability to listen closely to a client’s concerns and needs and chart a resolution which is timely and cost effective.  But more that that, she is able to create a communications and information support network which addresses the needs of an organization from a political, managerial and accounting basis, allowing the Executive Director and the Board of Directors complete confidence in all business matters. The results of such organizational confidence have a huge impact on business effectiveness and efficiencies and are an almost unique business proposition in a much under-serviced and under-recognized field.

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