Our Services
Leadership Solutions
Organizations that need to use or begin using virtualization, outsourcing or automation strategies to enhance their productivity often face significant leadership challenges. As the board or executive director’s focus shifts from having to oversee day-to-day operations to having nothing to do but actually lead their community of interest, industry or sector, they need to adopt new mindsets, habits and strategies to be successful. The Association Expert has helped many individuals and organizations make this transition and we can help you, too. We’ll assess your situation, identify your challenges, set goals and develop customized policies and procedures that really work for you and your team.
Membership Management
We take pride in offering organizations membership management services that are both high-tech and high-touch. Yes, we’ll store your member data electronically in one of Canada’s most secure data centres. Yes, we’ll run a fully automated membership renewal drive that includes mailing, payment processing, member data updates, receipts for your members and documentation for you, but we’ll also back it up with responsive email and telephone support from real people who are committed to making a positive impression on your behalf.
Member & Stakeholder Service
Need to offer your members and stakeholders professional telephone, email and web-based support, but don’t have the budget for a physical office and full-time staff? No worries. The Association Expert will provide you with a team of professional service agents who will respond to all calls, emails and web-based form submissions based on the parameters and training you provide. We can forward media enquiries directly to your Board President and E.D.; answer routine questions from members or the public; or provide additional information or referrals as per your specific direction. As we get to know your organization and your members, our team will be able to do more and more for you, so you can focus on what’s important: leadership.
Member Communications
The Association Expert team includes award-winning copywriters, graphic designers, web developers, and direct mail and social media specialists, all of whom have worked extensively with clients in the not-for-profit and association sectors. Together, they can develop integrated marketing campaigns, promote events, develop and market new member benefits, publish a monthly newsletter, or run an entirely advertiser-supported full-colour, full-gloss member magazine. If you can think of it, we can probably find a practical, affordable way to do it.
Membership Marketing
One of the biggest barriers smaller organizations face is putting in place systems to sell new memberships. The Association Expert will advise you about the various options available to you, including many that you may not have thought of, and help you develop, deliver, monitor, evaluate and adjust these strategies, so that you can optimize your organization’s growth relative to its marketing investments.
Virtual Staff Support
When not-for-profit organizations and industry associations are small, they often need the support of a professional staff, but can’t afford it. The Association Expert’s extensive network of suppliers can help you fill this void without incurring all of the expenses associated with hiring. We’ll provide you with a virtual team, educate your board about how to work with them, recommend documentation procedures to ensure accountability and provide weekly, bi-weekly or monthly reports on items completed, actions taken and issues that require board attention. Try us for six months and you’ll wonder what you ever did without us!
Organizations that need to use or begin using virtualization, outsourcing or automation strategies to enhance their productivity often face significant leadership challenges. As the board or executive director’s focus shifts from having to oversee day-to-day operations to having nothing to do but actually lead their community of interest, industry or sector, they need to adopt new mindsets, habits and strategies to be successful. The Association Expert has helped many individuals and organizations make this transition and we can help you, too. We’ll assess your situation, identify your challenges, set goals and develop customized policies and procedures that really work for you and your team.
Membership Management
We take pride in offering organizations membership management services that are both high-tech and high-touch. Yes, we’ll store your member data electronically in one of Canada’s most secure data centres. Yes, we’ll run a fully automated membership renewal drive that includes mailing, payment processing, member data updates, receipts for your members and documentation for you, but we’ll also back it up with responsive email and telephone support from real people who are committed to making a positive impression on your behalf.
Member & Stakeholder Service
Need to offer your members and stakeholders professional telephone, email and web-based support, but don’t have the budget for a physical office and full-time staff? No worries. The Association Expert will provide you with a team of professional service agents who will respond to all calls, emails and web-based form submissions based on the parameters and training you provide. We can forward media enquiries directly to your Board President and E.D.; answer routine questions from members or the public; or provide additional information or referrals as per your specific direction. As we get to know your organization and your members, our team will be able to do more and more for you, so you can focus on what’s important: leadership.
Member Communications
The Association Expert team includes award-winning copywriters, graphic designers, web developers, and direct mail and social media specialists, all of whom have worked extensively with clients in the not-for-profit and association sectors. Together, they can develop integrated marketing campaigns, promote events, develop and market new member benefits, publish a monthly newsletter, or run an entirely advertiser-supported full-colour, full-gloss member magazine. If you can think of it, we can probably find a practical, affordable way to do it.
Membership Marketing
One of the biggest barriers smaller organizations face is putting in place systems to sell new memberships. The Association Expert will advise you about the various options available to you, including many that you may not have thought of, and help you develop, deliver, monitor, evaluate and adjust these strategies, so that you can optimize your organization’s growth relative to its marketing investments.
Virtual Staff Support
When not-for-profit organizations and industry associations are small, they often need the support of a professional staff, but can’t afford it. The Association Expert’s extensive network of suppliers can help you fill this void without incurring all of the expenses associated with hiring. We’ll provide you with a virtual team, educate your board about how to work with them, recommend documentation procedures to ensure accountability and provide weekly, bi-weekly or monthly reports on items completed, actions taken and issues that require board attention. Try us for six months and you’ll wonder what you ever did without us!